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Quiz: Ice breaking strategies

Everyone needs a few tricks for breaking the ice with new people, a way to start a conversation and make everyone feel included. Try our quiz and see how much you know about tried and tested strategies:
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Checking, clarifying and reiterating
Nicht alles verstanden? Fragen Sie nach!

Managing and understanding the flow of information in a meeting is essential for the secretary and the chair. If you're the lucky one taking the minutes, there may be times when you wish to be sure that what you're writing down is indeed what was meant - or even what was actually said if the acoustics are bad.

Repetition

When you didn't hear the information or you're not sure that you have heard what was said correctly, you may want to ask for repetition. You can use the simple and very British "Sorry?" (or an American "Pardon?"), but it is helpful to bear in mind a few other quick and easy ways to ask your colleagues to repeat what they have just said:

  • "Could you repeat that / say that again please?"
  • "Would you mind repeating that please?"
  • "I missed the part / bit about ..."
  • "I didn't hear / catch / get the bit about ..."
  • "What was that final figure again?"

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