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Quiz: Ice breaking strategies

Everyone needs a few tricks for breaking the ice with new people, a way to start a conversation and make everyone feel included. Try our quiz and see how much you know about tried and tested strategies:
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Expressing thanks

A simple thank-you is the easiest way to improve relationships; like a smile, it costs nothing but offers a great return. All too often people assume that, as it is part of a job description, no thank-you is necessary, but remember how good it feels when your efforts are acknowledged and show your (sincere) appreciation to others in turn.

"Thank you for the ..."

or even

"Thank you so much for ..."

are words that are always welcome.

If you are thanking someone for a gift, again a simple "thank you for..." is adequate; even if the gift is not something you wanted or even like, it is the thought that you can be grateful for! You do not have to be untruthful and say:

"Thank you for the beautiful picture frame, I have put it on my desk so I can see it every day."

If you don't like the frame. Something tactful, perhaps:

"Thank you for the beautiful frame, I really appreciate your generosity."

will do.

For those times when a more elaborate "Thank-you" is called for, something along the lines of:

"I would like to express my sincere appreciation of..."

would be appropriate.

It is helpful to be precise about what it is you are thanking the person for:

"Your presentation was excellent and it helped our cause so much, thank you for all your hard work."

Remember to try and keep the reader in mind: what would s/he like to hear, what has s/he really done that you are thanking him / her for?

Finally, finish with a repeat of the initial thank-you:

"Thank you again for making so much effort on our behalf. I do hope we will soon be doing business together again."

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