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Receiving visitors
Kunden empfangen

Making your guest feel at home

The next step is to see if there is anything that might make your guest feel more comfortable after arrival:

• May/Shall I take your coat?
• You must be freezing, it's so cold out today, let me take your coat and then we can get a nice hot drink before we begin the meeting.
• Can I get you a cup of tea or coffee? Or something cold to drink instead?
• The ladies'/men's room is just over there on the right if you would like to use the facilities.

Touring the company

Now it's time to move on to the nittygritty, perhaps one of the following if a tour of the company is in order:

• Would you like to see our offices?
• I thought you might like to see our premises, so I've arranged for Thorsten Knippmann to give you a tour. Thorsten heads our HR Department, so he knows just about everyone here!

Explaining the layout

• The HR Department is down that corridor on the right, while our Accounts people sit over there in front of us, to the left.
• Upstairs the R&D folk have their labs. We won't disturb them now, let's head back down to the ground floor and I can show you our canteen and we can grab a bite to eat.
• The lifts are just over here; let's go up to the top floor.
• Staff parking is in the basement; the reception, as you saw, is on the ground floor; and then behind that are the Admin. Departments.

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