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Quiz: Ice breaking strategies

Everyone needs a few tricks for breaking the ice with new people, a way to start a conversation and make everyone feel included. Try our quiz and see how much you know about tried and tested strategies:
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Getting sensitive information
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Introducing the subject

Broaching a potentially sensitive subject can seem particularly daunting when it needs to be done in a foreign language. However, with a little forethought, even the trickiest question can be asked in an acceptable way. It just requires judicial use of polite forms and conditionals in order to be as tactful as possible. As you will see, in both examples below, it is clear that this particular supplier is not being singled out in any way but, rather, that all suppliers are now being asked for additional information; this approach also helps to ensure that no hard feelings are caused:

Thank you for supplying us with your quotation for snack packs for our employee kitchen. As our company is very interested in ethical sourcing, we would appreciate further details on the origins of your products.

We appreciate the solid relationship we have built with you as our main produce supplier over the past few years. Due to frequent requests from our staff, we would like to be able to provide our employees with additional details on all the food being served in our staff canteen, so please can you supply us with information on where your products originate.

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Erstellt am: 15.07.2013 16:48, Letzte Änderung: 02.06.2022 08:53

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