Knigge International

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Country-specific tips
Landesspezifische Hinweise

India

• Bureaucracy, delays... all lead to frustration for the Western business person, but are expected in India.
• Education levels are often very high, so expect to deal with people who know exactly what they are doing!
• Labour is cheap: refusing the use of a driver, for example, will be seen as a meaningless saving.

New Zealand

• Often topping global league tables in transparency and anti-corruption rankings, New Zealanders are proud of their business practices and will resent any implication of impropriety, so do not even joke about bribery or corruption.
• The many small companies in NZ generally mean that within a company all employees will know each other; relationships within a business are more informal, as is dress.

Africa

Another vast area, with many different languages, cultures and customs, it pays to research the particular area you are dealing with in detail. North Africa has more of a Middle Eastern feel and often also a European influence (a relic of colonisation), while sub-Saharan Africa is less like other areas of the world: English or occasionally French will generally be understood. South Africa, the 'Rainbow Nation', is different again:

• Investing time in building relationships is crucial.
• Respect for the varied cultures, language and ethnicities is crucial.
• Business dress is fairly conservative.

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